Shipping Policy

Free shipping across India

Every order ships free to serviceable pincodes across India. There is no minimum order value and no extra charge for cash on delivery.

Dispatch and delivery times

• Orders are packed and dispatched within 1 to 2 business days (Monday to Saturday, excluding public holidays).
• Delivery usually takes 3 to 7 business days after dispatch, depending on your location. Remote areas can take longer.
• Delivery dates are estimates from our courier partners and are not guaranteed.

Tracking your order

Once your order is dispatched, you can follow it from My orders after logging in with your mobile number.

Where we deliver

We ship within India only. If your pincode is outside our courier partners' network, we will tell you and cancel the order at no cost to you.

Your address

Please give a complete address with a landmark and a mobile number that will be reachable. If the courier cannot deliver after its attempts, the parcel returns to us; see our Undelivered Orders Policy.

Questions

• Our customer care email and WhatsApp line are being set up. Until then, please write to us at the address below.
• Post: FELARQ VENTURES PRIVATE LIMITED, No 30/2, Jai Nagar Colony, Pattalam, Choolai, Chennai 600012, Tamil Nadu, India